MR Dstv & CCTV Installations (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This policy explains how we collect, use, and safeguard your information when you use our services.
1. Who We Are
Business Name: MR Dstv & CCTV Installations
Services: DStv & CCTV installation, repairs, upgrades, and maintenance for residential, commercial, and communal setups.
Contact Number: 072 924 6590
Service Areas: Gauteng, Mpumalanga, and other parts of South Africa.
2. Information We Collect
- Full Name
- Contact Number
- Email Address (if provided)
- Physical Address (for installation)
- Service Details (type of installation, repairs, or upgrades)
- Payment Information (if applicable)
3. How We Collect Information
- You call us to book a service
- You send us a message via SMS, WhatsApp, or email
- You fill in a form on our website or social media
- We meet you at your premises during service delivery
4. How We Use Your Information
- Provide and complete installation and maintenance services
- Prepare quotations and invoices
- Communicate about bookings, updates, and service matters
- Respond to inquiries and provide support
- Keep records for warranty and maintenance
- Comply with legal requirements
5. Sharing Your Information
We do not sell or rent your information. We may share it with trusted third parties only when necessary for:
- Delivering equipment or products
- Processing secure payments
- Meeting legal obligations
6. Data Security
We use appropriate security measures to protect your information against unauthorised access, loss, or misuse.
7. Data Retention
We keep your information only as long as needed for the purposes above or as required by law. After that, it will be securely deleted or anonymised.
8. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request corrections
- Ask for deletion (where legally possible)
- Withdraw consent for marketing
Contact us at 072 924 6590 to exercise your rights.
9. Cookies and Website Use
If our website uses cookies or tracking tools, they are only for improving your experience. You can disable cookies in your browser settings.
10. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted here.
Contact Us
MR Dstv & CCTV Installations
📞 072 924 6590